Crowne Plaza Gatineau-Ottawa

ex. Holiday Inn Plaza La Chaudiere

2 Montcalm Street, Gatineau, QC, Canada, J8X 4B4show map
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Highlights
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11of 25 hotels in Gatineau
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Canada

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Overview

Crowne Plaza Gatineau-Ottawa offers a saltwater pool, a rooftop terrace and a tennis court, and rooms with views of the river or Gatineau Park and the Ottawa River. The hotel was opened in 1993, renovated in 2012 and is housed in a 14-storey building. It features dry cleaning, wedding services and shopping service as well as a smoking area, a cash machine and a newspaper stand.

Due to the hotel’s location in the heart of Gatineau guests can easily walk to the public beach. Currency Museum is just steps from the venue and Canadian War Museum is about 1050 meters away.

In the direct surroundings of Crowne Plaza Gatineau-Ottawa hotel, you will find hills and parks, as well as bars, golf courses and restaurants.

Crowne Plaza Gatineau-Ottawa is about a 15-minute walk from O-Bayview train station. The hotel is located 15 minutes walk from Rockcliffe St airport.

Rooms

Crowne Plaza Gatineau-Ottawa is a fascinating hotel offering rooms with cable TV, a seating area and direct dial phone as well as a microwave, coffee/tea making machines and a stove. Crowne Plaza Gatineau-Ottawa offers a stunning view to its guests. Decorated with contemporary design, these rooms also have en suite bathrooms.

Eat & Drink

The hotel serves a buffet breakfast every morning. Residents can sample light meals of American cuisine at the onsite restaurant. The lobby bar features free Wi-Fi and a terrace. Guests can dine at Naples Pizza and Cafe Le Twist Terrasse, about 250 meters away from the property.

A full breakfast is served at affordable prices. 

Services

The on-site car rentals are also provided.

Relax

A game room and video games are available at Crowne Plaza Gatineau-Ottawa hotel for guests' use upon request. On-site fitness amenities include a gym area and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at CAD 18 per day.

The personnel at the hotel speaks English, German, French, Spanish, Italian, Portuguese, Romanian, Russian, Arabic, Croatian, Serbian.

Year renovated:   2012.  Number of floors:   14.  Number of rooms:   232.

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Facilities
Wi-Fi
Parking

CAD 18 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Sauna

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services
  • Video games

Spa & Leisure

  • Indoor heated swimming pool
  • Casino
  • Sauna
  • Jacuzzi

Room view

  • River view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Rooftop terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Kitchenette
  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Naples PizzaNaples Pizza800 ft70 Rue Montcalm
Cafe Le Twist TerrasseCafe Le Twist Terrasse1100 ft88 Rue Montcalm
Coin Du ChicheCoin Du Chiche1100 ft56 Rue Eddy
Coin de MarocCoin de Maroc1200 ft71 rue Eddy
Bistro St. JacquesBistro St. Jacques1300 ft51 rue St. Jacques,
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Asticou CentreAsticou Centre2.6 mi
O-Train BayviewO-Train Bayview1.1 mi
Canadian Museum of HistoryCanadian Museum of History4000 ft
Canadian Museum of Civilization Musee Canadien des CivilisationsCanadian Museum of Civilization Musee Canadien des Civilisations4000 ft
Camp Fortune ResortCamp Fortune Resort9.0 mi
Peace TowerPeace Tower1.1 miParliament Hill
Parliament HillParliament Hill1.2 mi111 Wellington Street
Royal Canadian MintRoyal Canadian Mint1.3 mi320 Sussex Dr
Notre Dame BasilicaNotre Dame Basilica1.3 mi385 Sussex Dr. at Guigues Ave.
National War MemorialNational War Memorial1.3 miElgin Street Confederation Square
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Getting around
Airports
Rockcliffe St (YRO)4.5 mi
Train
O-Train Bayview1.1 mi
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Reviews
7.8
FabulousBased on  169  reviews
  • 7.0
    Very good

    The swiming pool area

    The early noise for the construction that is going on, the front desk staff should be nicer with the customers of the hotel. Breakfast should be open a la carte and not close after 10.30 a.m.

  • 10.0
    Exceptional

    Everything

    Breakfast, the restaurant was cold, we had to return to our room to put sweaters, so when we began to eat, the food was cold even though the food at the buffet was hot.

  • 9.2
    Superb

    I liked the large rooms and the staff are very friendly the view of Ottawa is beautiful

    All was great

  • 6.6
    Good

    Rooms are spacious and clean.

    If you are looking for a good night of sleep, this might not be your best option: Beds are uncomfortable and walls are thin; I could hear the neighbor throwing up at 4AM and 5:30AM. I could also hear their phone rang at 12AM as if it was the one in my room. When I informed the staff the next day, the best thing they had to say is that there was a wedding the night before and they would check things... Check what? I never knew.

  • 8.2
    Fabulous

    I liked that even though I arrived before the 4 pm check in time they were able to accommodate us and check us in. That was fantastic as we were going on a boat cruise for the rest of the day. I liked that they also helped us out by giving us a king size bed seeing as my partner is 6'7. The hotel location wasn't too far from downtown Ottawa, and even closer to Little Italy for great restaurants! The room was a great size for 2 or more people and the coach was a pull out couch.

    We were charged for a meal we did not have, and when checking out I asked to have it removed, instead of doing so the staff took my information and said they would look into it (after I went back and forth with the staff at the restaurant and the reception staff on my own). In my opinion they should have just removed it seeing as I wasn't even checked into the hotel when the meal was had. At the very least the reception staff should have gone over to the restaurant staff and dealt with it themselves. That's just good customer service. I am still waiting to hear back from management if they will even refund the money. The breakfast was terrible. For $14 plus taxes and tip it came to $19 bucks for one person and I think I could have had something a lot better for that amount anywhere else. Parking was expensive at $18 a day.

  • 10.0
    Exceptional

    very clean,staff very friendly and helpful

  • 7.4
    Very good

    Location was good. Rooms were clean and spacious.

    Breakfast included was terrible. Not sure how they cooked the eggs, actually not even certain those eggs ever came out of a chicken. Probably the worst place for breakfast I have experienced.

  • 5.4
    Guest rating

    Close to Les Brasseurs du Temps (which had really good food & beer)

    Staff were not very friendly or helpful.

  • 8.2
    Fabulous

    Ideal for city

    Breakfast was average

  • 7.8
    Fabulous

    Forgot toothpaste; went to front desk and without hesitation, they offered me 2 tubes at no charge. (I only took 1). Place was nice, conveniently located.

    Nothing

  • 8.2
    Fabulous

    We've stayed here 3 time times now, the staff are friendly, place is clean

    The maid walking in without knocking first wasn't my favourite part of my stay, and then stand there talking to me while I was just out of a shower! Also the price of parking in your hotel is alittle high, when you have a $13 max public lot across the street lol

  • 10.0
    Exceptional

    The breakfast perfect and The room very comfy

  • 6.4
    Good

    Be aware that the 'final' price shown here doesn't reflect the actual costs at all. We ended up paying almost 50$ more for just one night, which included parking.

  • 8.8
    Superb

    I travelled with a friend and appreciated the layout of the room we occupied with the bathroom and beverage station apart from the sleeping space and the added protection of a second room door. The restaurant was excellent for dinner and I enjoyed the breakfast buffets alternating between the hot and cold. The staff was extremely friendly and seemed to truly enjoy their jobs. We had a nice view of the park across the street and the water.

    This being my first experience with Booked.net, I was surprised that the room overall pricing was higher than I expected it to be and thought erroneously that breakfast was included when it was not. The Booked.net website focused pretty specifically on the breakfast buffet as a feature...a bit misleading.

  • 7.8
    Fabulous

    Awesome front desk lady. She made my stay great. Went above and beyond for me, making sure I was comfortable.

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Highlights
TripAdvisor Traveler Rating
read all 452 verified reviews
TripAdvisor Traveler Rating
11of 25 hotels in Gatineau
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Canada

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Rockcliffe St (YRO)4.5 mi
Train
O-Train Bayview1.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room